APPOINTMENT MODIFICATION POLICY

If your appointment is canceled, rescheduled or modified with more than 24 hour notice from appointment date (excluding weekends and holidays) you will not incur a $300 Appointment Modification Fee.

Rescheduling, canceling or modifying with less than 24 hours notice from appointment date, or not showing for your appointment, will incur a non-refundable fee of $300. This policy is strictly enforced. Please reach out to our Concierge Team if you have any uncertainties about your upcoming appointment or are uncertain about what treatments you want or need.

NEW COSMETIC PATIENTS

The first step in becoming a cosmetic patient at Center Aesthetic & Dermatology is to schedule your initial consultation with one of our experienced providers. During this time they will evaluate your concerns, help you understand how to best treat them and develop a customized treatment plan based on your goals. The consultation fee of $300 is fully applied to the cost of treatment with Nurse Lynn and Dr. Cheryl Karcher. Nurse Jacqueline and Nurse Victoria currently offer complimentary cosmetic consultations.

Deposits are required for all scheduled cosmetic consultation appointments with Nurse Lynn and Dr. Cheryl Karcher. This deposit of $300 is fully applied to the cost of your treatment. Cancellations with more than 24 hour notice will be refunded in full. Rescheduling, canceling or modifying with less than 24 hours notice from appointment date, or not showing for your appointment, forfeits the deposit. This policy is strictly enforced. Please reach out to our Concierge Team if you have any uncertainties about scheduling your appointment or are uncertain about what treatments you want or need.

As a paperless practice, we use KLARA®, a HIPAA Compliant Texting Service, to communicate with our patients. It is vital to your patient care that you remain opted-in to receive our text notifications. We only use KLARA® to notify you about important patient care related information including appointment confirmations. Please reach out to our Concierge Team if you have any questions regarding KLARA® and our texting protocols.

If you are requesting same day laser treatment (e.g. Fraxel & Excel V), we require that you send clear, well-lit images of your desired treatment area via KLARA® as your chosen provider will need to confirm your candidacy prior to treatment.

All new patients will meet a Physician or Physician Assistant prior to treatment. This complimentary introduction is to discuss your medical history which ensures that you are an optimal candidate for your desired treatment.